Terms & Conditions
📑 Smile Cabin Co. – Terms and Conditions
These Terms and Conditions (“Terms”) govern the rental and use of photo booth and 360 booth services provided by Smile Cabin Co. (“Company,” “we,” “our,” or “us”) to the client (“Client,” “you,” or “your”). By booking our services, you agree to the following:
1. Booking & Payment
1.1 A signed agreement and deposit are required to secure your booking.
1.2 The remaining balance must be paid in full no later than 7 days before the event.
1.3 Deposits are non-refundable but may be applied to a rescheduled date (subject to availability).
2. Cancellations & Rescheduling
2.1 Cancellations made within 7 days of the event are subject to a cancellation fee of 20%.
2.2 Rescheduling requests must be submitted at least 7 days prior to the event. New dates are subject to availability.
2.3 If the event is canceled due to circumstances beyond our control (e.g., extreme weather, venue issues), we will work with you to reschedule.
3. Service & Equipment Use
3.1 The Client is responsible for providing sufficient space, power, and access to the venue for setup and operation.
3.2 The Client agrees to ensure a safe environment for our staff, equipment, and guests.
3.3 Only authorized Smile Cabin Co. staff may operate or adjust the photo booth equipment.
4. Liability
4.1 Smile Cabin Co. is not liable for:
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Technical issues caused by venue power failures, poor internet connectivity, or guest misuse of the equipment.
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Any injuries, accidents, or damages resulting from guest behavior around the equipment.​
4.2 In the unlikely event of equipment failure, liability is limited to a partial or full refund of the rental fee, at our discretion.
5. Photos, Videos & Media Use
5.1 Guests grant Smile Cabin Co. permission to use photos and videos captured for promotional purposes (e.g., social media, website, marketing materials), unless otherwise agreed in writing.
5.2 The Client may request in writing that media from their event remain private.
6. Client Responsibilities
6.1 The Client must secure all necessary permissions and approvals from the venue for the use of our services.
6.2 The Client is responsible for informing guests of any photo or video usage policies.
7. Force Majeure
Smile Cabin Co. is not responsible for failure to perform due to events beyond our reasonable control, including but not limited to natural disasters, government restrictions, power outages, or acts of God.
